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  • Shipping Policy – Vangi.co

    Last updated: 18/03/2026

    Overview

    At Vangi.co, we aim to provide a smooth and reliable delivery experience for all our customers within the Kingdom of Saudi Arabia.

    This Shipping Policy outlines how we process, ship, and deliver your orders.


    Order Processing

    • Orders are processed within [1–3 business days] after confirmation

    • Orders are not processed on weekends or public holidays

    • You will receive a confirmation once your order is successfully placed


    Shipping Time

    Estimated delivery times:

    • Within Saudi Arabia: [2–7 business days]

    Delivery times may vary depending on your location and external factors.


    Shipping Fees

    • Shipping costs are calculated at checkout based on your location

    • Any applicable fees will be clearly displayed before payment


    Delivery Partners

    We work with trusted third-party logistics providers to deliver your orders safely and efficiently.

    Once your order is shipped:

    • You may receive a tracking number (if available)

    • Delivery updates may be provided by the courier


    Delays

    While we strive to deliver on time, delays may occur due to:

    • High demand periods

    • Weather conditions

    • Courier or logistics issues

    • Incorrect shipping information

    We are not responsible for delays caused by third-party delivery services.


    Incorrect Address

    Please ensure your shipping details are accurate.

    • We are not responsible for orders delivered to incorrect addresses provided by the customer

    • Additional fees may apply for re-delivery


    Failed Delivery Attempts

    If delivery fails due to customer unavailability:

    • The courier may attempt redelivery

    • The order may be returned to us

    Additional shipping fees may apply for re-shipment.


    Damaged or Lost Shipments

    If your order is damaged or lost during shipping:

    • Contact us immediately at help@vangi.co

    • Provide order details and any supporting evidence

    We will investigate and resolve the issue as quickly as possible.


    International Shipping

    Currently, we only ship within Saudi Arabia.


    Contact

    For any shipping-related inquiries:

    📧 Email: help@vangi.co
    📍 Address: Al Sharafiyah, Jeddah, Saudi Arabia