سياسة الخصوصية

Privacy Policy – Vangi.co

Last updated: 18/03/2026

Introduction

Vangi.co operates this website and provides products and services to customers in the Kingdom of Saudi Arabia.

We are committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information in accordance with applicable laws, including the Saudi Personal Data Protection Law (PDPL).

This Privacy Policy explains how we collect, process, use, store, and disclose your personal information when you access our website, make a purchase, or interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.


Personal Information We Collect

We may collect and process different categories of personal data depending on how you interact with our services:

Information you provide directly:

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • Account login details (username, password)

  • Customer support inquiries and communications

Transaction and order information:

  • Products viewed, added to cart, or purchased

  • Order history, returns, exchanges, and cancellations

  • Payment confirmations and transaction records

Technical and usage data:

  • IP address

  • Browser type and device information

  • Operating system

  • Website usage behavior and interactions

Automatically collected data:

  • Cookies and tracking technologies

  • Session data and analytics

⚠️ Important Notice:
We do not collect, store, or process your credit or debit card details. All payment information is securely handled by authorized payment providers.


How We Use Your Information

We use your personal data for the following purposes:

Service delivery

  • Processing orders and payments

  • Shipping and delivering products

  • Managing returns and exchanges

Account management

  • Creating and maintaining user accounts

  • Providing order updates and notifications

Customer support

  • Responding to inquiries and complaints

  • Providing after-sales service

Improvement and personalization

  • Enhancing website functionality and user experience

  • Recommending products based on your activity

Marketing and communication

  • Sending promotional offers (only where permitted)

  • Informing you about new products or services

Security and fraud prevention

  • Detecting and preventing fraudulent or unauthorized activities

  • Protecting our platform and users

Legal and regulatory compliance

  • Meeting legal obligations

  • Responding to lawful requests from authorities


Payment Processing (Al Rajhi Bank)

All payments made on Vangi.co are processed securely through Al Rajhi Bank or other authorized payment providers.

  • Payment transactions are encrypted using secure technologies

  • We do not store, access, or control your card or banking details

  • Payment processing is handled entirely by the payment provider in accordance with their privacy and security policies


Sharing of Personal Information

We do not sell or rent your personal data to third parties.

We may share your information only when necessary with:

  • Payment providers (e.g., Al Rajhi Bank)

  • Shopify (our website hosting and e-commerce platform)

  • Shipping and delivery partners

  • IT, analytics, and customer support providers

These third parties are required to:

  • Maintain confidentiality

  • Use data only for specified purposes

  • Apply appropriate security measures


Relationship with Shopify

Our store is hosted on Shopify, which provides the infrastructure for our online services.

Shopify may process your personal data to:

  • Host and operate the website

  • Facilitate secure checkout and transactions

  • Improve platform performance and analytics

Your data may be transferred to and processed in countries outside Saudi Arabia as part of Shopify’s global infrastructure.


Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Remember user preferences

  • Analyze traffic and performance

  • Provide personalized content and advertisements

You may manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.


Data Retention

We retain your personal data only for as long as necessary to:

  • Provide our services

  • Maintain your account

  • Comply with legal and regulatory obligations

  • Resolve disputes and enforce agreements

When data is no longer required, it will be securely deleted or anonymized.


Data Security

We implement industry-standard security measures to protect your personal data, including:

  • Secure HTTPS encryption

  • Encrypted payment processing

  • Access controls and authentication mechanisms

  • Monitoring and protection against unauthorized access

Despite these measures, no system can guarantee complete security.


Your Rights (Saudi PDPL)

In accordance with the Saudi Personal Data Protection Law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Withdraw consent for data processing (where applicable)

We will respond to your requests in accordance with applicable laws.


Third-Party Links

Our website may include links to external websites or services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing any personal data.


Children’s Privacy

Our services are not intended for children.

We do not knowingly collect personal information from individuals under the age of legal majority. If such data is identified, it will be deleted promptly.


International Data Transfers

Your personal data may be transferred and processed outside Saudi Arabia through our service providers.

We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements.

Updates will be published on this page with a revised “Last updated” date.


Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data:

📧 Email: help@vangi.co
📍 Address: Al Sharafiyah, Jeddah, Saudi Arabia


Consent

By using our website, you acknowledge and agree to the collection, use, and processing of your personal data as described in this Privacy Policy.